Privacy policy

Who we are

This website is operated by MODARVEN. In this policy, “we” and “us” refer to MODARVEN. This policy explains what personal information this website collects, why, and what you can do about it.

What we collect

• What you send through the quote form: your name, company, email address, phone number if you give one, and the project details you describe — product interests, quantities, destination country, timing and requirements.
• Standard technical data recorded by the server and by the website platform when a page is requested — such as your IP address, browser type and the pages visited — kept for security and for keeping the site working.
• Nothing else. There are no advertising trackers and no third-party analytics on this site.

How we use it

• To respond to your inquiry, prepare and discuss your quotation, and coordinate an order if one follows.
• To keep records of orders, inspections and shipments — which is also what protects you if something is missing or damaged later.
• To keep the website secure and working.

When you submit the form, your information is stored in this website’s database and a notification is emailed to our team so someone actually sees it. We do not sell personal information, and we do not use it for advertising.

Cookies and local storage

This site uses only what it needs to work: a small piece of browser storage remembers that you have seen the cookie notice. If basic functional cookies are set by the platform to keep pages working, they are treated as strictly necessary. There are no advertising, profiling or cross-site tracking cookies on this site. You can clear cookies and site data at any time in your browser settings.

Who we share it with

Only where it is needed to serve you: our hosting and email providers (who process data on our behalf), and — when a quotation or order requires it — the factory, logistics and clearance partners involved in your specific delivery. We do not sell or rent your information to anyone.

How long we keep it

Inquiry and order records are kept for as long as needed to handle your request and to maintain normal business records of the relationship. You can ask us to delete your inquiry data earlier, unless we are required to keep records by law or for an active order.

Your rights

Depending on where you live, you may have the right to ask for a copy of the information we hold about you, to have it corrected, to have it deleted, to restrict or object to certain processing, and to receive it in a portable form. To make a request, contact us through the contact page. If you are in the UK or the EEA and believe we have not handled your data properly, you can complain to your local data protection authority.

International transfers and security

We are an internationally operating business, so your information may be processed in a country other than your own (for example, where our team or service providers work). We use reasonable technical and organisational measures to protect it. No system is perfect, but we treat your project information as confidential.

Changes and contact

If this policy changes, the new version will be published on this page with a new date. For any privacy question or request, contact us through the contact page.